Privacy Policy

1. Introduction

At Anuragology, the education and mentorship division operated by SutraLogik Technologies Private Limited (“Company”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.

SutraLogik Technologies Private Limited is a company incorporated under the laws of India. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for courses or services
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or feedback
• Create an account on our platform
• Complete your learner profile (name, bio, phone, city, social links)
• Post in the community feed or comment on posts
• Submit course assignments or upload files
• Refer other learners through our referral programme

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring websites and search terms
• Cookies and similar tracking technologies
• Course progress data (lessons completed, progress percentage, module completion)
• Video playback activity within lessons

User-Generated Content

When you use interactive features of our platform, we collect the content you create:

• Community posts, replies, and attached images
• Assignment submissions and uploaded files
• Profile photo and public profile information
• Referral links generated and referral activity
• Support messages sent through our chat system

Third-Party Authentication

When you sign in using Google OAuth, we collect:

• Full name
• Email address
• Profile picture (optional)
• Google account ID (for authentication purposes)

Payment Information

Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers. All payment transactions are handled directly by our payment provider in accordance with their security standards and privacy policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing course enrollments and payments
• Tracking and displaying your course progress
• Issuing certificates upon course completion
• Managing referral rewards and leaderboards
• Moderating community posts and comments
• Sending important updates and notifications
• Sending transactional emails (enrollment confirmations, receipts, certificates)
• Improving our website and user experience
• Personalizing content and recommendations
• Responding to customer service requests
• Marketing and promotional activities (with consent)
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

Specific Third-Party Services

We share data with the following third-party services:

• Meta (Facebook): We use Meta Pixel for advertising, analytics, and conversion tracking. Meta collects information about your interactions with our site, including page views, purchases, form submissions, and other events. This data is used to measure ad performance, create targeted audiences, and improve our marketing. Meta may use this data according to their own privacy policy.
• Google: We use Google OAuth for authentication. When you sign in with Google, we receive your profile information from Google. Google may collect data about your use of our services according to their privacy policy.
• Razorpay: We use Razorpay for payment processing. Razorpay handles all payment card information and processes transactions securely. They collect transaction data, billing information, and payment details according to their privacy policy.
• Cloudflare: We use Cloudflare for website security, performance (CDN), DDoS protection, and web analytics. Cloudflare may collect your IP address, browser type, device information, and HTTP request data to provide these services. Cloudflare's privacy policy governs their handling of this data.
• Amazon Web Services (AWS): We use AWS cloud services for storing user-uploaded content including profile images, course materials, assignment submissions, and course videos. Files are stored securely with appropriate access controls. AWS processes this data according to their privacy policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Below is a detailed breakdown of the cookies we use:

Essential Cookies (Required)

• Authentication cookie: Keeps you securely logged in to your account. This cookie is essential for the platform to function and cannot be disabled.

Analytics & Marketing Cookies

• _fbp: Meta Pixel cookie that tracks user behavior across our site. Expires after 90 days. Used for ad targeting, conversion tracking, and analytics.
• _fbc: Meta Pixel click identifier cookie. Stores information about Facebook ad clicks. Expires after 90 days.

Third-Party Cookies

• Google OAuth: Session-based authentication cookies set by Google when you log in with your Google account.
• Razorpay: Session-based cookies for secure payment processing.
• __cf_bm (Cloudflare): Bot management cookie set by Cloudflare to distinguish humans from automated traffic. Expires after 30 minutes. Used for security and performance purposes.

You can control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using certain features of our platform. To opt out of Meta Pixel tracking, you can use your browser's Do Not Track feature or adjust your Facebook ad preferences.

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information from unauthorised access, misuse, or disclosure.

These measures are reviewed and updated as necessary to reflect changes in technology, legal requirements, and the evolving security landscape. Our practices include:

• Encryption of data in transit using industry-standard protocols
• Secure, access-controlled data storage hosted with reputable cloud providers
• Secure, session-based authentication to protect your account
• Course content accessible only to verified, enrolled students
• Third-party security and performance services to protect against malicious traffic and attacks
• Regular security reviews and software updates
• Role-based access controls limiting what platform users and internal staff can access
• Internal access governed by the principle of least privilege

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for data processing

8. Email Communications

We may send you emails about course updates, new content, promotions, and other relevant information. Transactional emails such as enrollment confirmations, payment receipts, and certificate delivery are sent via a trusted third-party email delivery service. Marketing emails are sent only with your consent. You can opt out of marketing emails at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your account preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: